Billing
1. Service Call Fee
- A one-time fee for diagnosing your HVAC system, including a comprehensive inspection and troubleshooting. This fee will be credited toward any necessary repairs if you choose to proceed with the service.
2. Hourly Labor Rate
- Charges based on the time spent working on your HVAC system. Hourly rates may vary depending on the complexity of the job and the technician’s experience.
3. Repair Costs
- Parts & Materials: Prices for replacement parts (filters, compressors, thermostats, etc.) will be added to the total bill.
- Labor: Labor charges will apply based on the time taken for repairs.
4. Installation Fees
- Fees for installing new HVAC systems, including air conditioners, furnaces, heat pumps, and ductwork. This fee covers the cost of labor, equipment, and materials.
5. Maintenance Plans
- Subscription-based services for regular HVAC maintenance to extend the life of your system. This can include annual checkups, cleaning, and preventative maintenance.
6. Emergency Service Fees
- Additional fees may apply for after-hours, weekend, or holiday service requests.
7. System Upgrades
- Charges for upgrading or retrofitting your current HVAC system with more energy-efficient equipment or features.
8. Diagnostics Fee
- A flat fee for performing detailed diagnostics on your HVAC system to identify issues.
9. Freight/Shipping Charges
- Additional costs for shipping or delivery of parts or units that are needed for repairs or installations.
10. Disposal Fees
- Fees for disposing of old units or parts in an eco-friendly and compliant manner.
11. Travel Fees
- A nominal fee for service calls that require technicians to travel outside a specified radius from the service area.
12. Discounts and Offers
- Promotional discounts available for first-time customers or bundling services like repair and maintenance.
13. Payment Terms
- Payment is due upon completion of service, with options available for financing or installment payments for larger installations or repairs.
14. Warranty Information
- Details of warranty coverage for parts and labor. Includes time frames and terms for warranty claims.
15. Cancellation Policy
- Terms related to canceling or rescheduling service appointments, including any applicable fees for late cancellations or no-shows.